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Birla Global University organized a national seminar on “Operational Competitiveness in Service and Manufacturing Sector in 21st Century” on 24 February 2018. A galaxy of professors, researchers, industry practitioners and intellectuals gathered at the university campus to deliberate on the various aspects of the issue regarding the operational competitiveness in service and manufacturing sector. The program was inaugurated by Dr. Omkar Nath Mohanty, former Vice Chancellor, BPUT as Chief Guest along with Prof. Ranjan Ghosh, Mentor Professor IIM, Kashipur, honorable Vice Chancellor of Birla Global University Prof. Sudhakar Panda and Dean, School of Management, Dr. P. Nayak . In his keynote address the Chief Guest Dr. Mohanty spoke on market competitiveness through business excellence, process audit and process improvement to achieve global standards in customer satisfaction, quality and cost. Prof. Ghosh emphasized on Role of Innovation, Technology, Research and Development of leading global companies and countries. He indicated the required approach and policies of Indian industries and India to be internationally competitive. Dr. Sudhakar Panda focused on the importance of such national seminar and motivated participants and students to make the best use of this opportunity to learn. While welcoming the dignitaries and participants of the seminar Dr. Nayak deliberated on the role of Operations Management in business success. Prof. Manidatta Ray, the convener of the seminar introduced the theme of the seminar at the beginning of the program and also proposed a vote of the thanks to the gathering.
